Before You Buy

Shipping

We ship internationally. Shipping times and rates vary by location. Orders are processed within 5 business days.

Returns & Exchanges

If you change your mind, you can return your order for a refund within 14 days of receiving it. Contact to let us know before you send anything back. Items should come back unused and in their original condition. 

Return postage is the customer's responsibility, and we'd recommend a tracked service, as we can't refund items that don't reach us. Once your return arrives and has been checked, we'll refund you within 5 business days.

If your item arrives damaged or faulty, contact us within 7 days and we'll sort a replacement or a full refund.

Duties & Taxes

International orders may be subject to customs duties and taxes upon arrival. These charges are the responsibility of the customer.

Questions?

If you have any questions, please don't hesitate to get in touch with us at contactcharmoffensive@gmail.com